Our constant goal is to provide you with a safe and dependable supply of drinking water. To that end we do extensive testing of the water coming into our treatment plant as well as regular testing of the treated water from different parts of the distribution system. 

Lab Reports and Test Results

All of our lab reports and test results are sent to the Florida Department of Environmental Protection (FDEP) for monitoring and review. The FDEP stores this data in an online database that is accessible to the public. Below is a link to the database and instructions for accessing reports and data on the City of Melbourne water system.

FDEP Electronic Document Management System (OCULUS)

1. Click on the grey button that says PUBLIC OCULUS LOGIN. (You do not need a username or password.)
2. On the left-hand side under "Catalog" select "Potable Water Systems." When you do this, you will see the list of Profile options change. To search for sampling results, select "Sampling" from the Profile menu.
3. More detailed search options are located on the right-hand side of the page.  
4. Enter the Facility-Site ID (3051447) and press the Enter key on your keyboard. The County, District, Name, and Facility Type will auto-fill.  
5. Click "Search" to execute the search. This will bring up all sample results submitted to the FDEP.

Pages of documents will appear, 10 at a time, that are categorized by document type and in order of document date, oldest to newest. You may change how many results per page you view if you prefer to see more at one time. 

To narrow the results:

• Enter a date range.
• Select a specific type of report under "Document Type."
  • For example, selecting the “BACTERIOLOGICAL RELATED” will give you all the bacteriological samples collected at the distribution system.
  • Selecting “CHEMICAL AND RADIOLOGICAL RELATED” will locate the chemical samples collected at the Point of Entry from the plant to the distribution system.

Annual Drinking Water Quality Report

Once a year we compile these results into an annual drinking water quality report that is sent to all water customers. The report will inform you about the high-quality water and services we deliver. 

Report a Water Quality Issue

If your water looks dirty, or if you have concerns about your water, please call the Utilities Operations Division at 321-608-5130 Monday through Friday from 7:25 a.m. to 3:55 p.m. At other times and on holidays, call the after-hours emergency number: 321-255-4622.

Precautionary Boil Water Notices

We may issue a Precautionary Boil Water Notice if there is a loss of water pressure due to a water main (pipe) break, loss of power, other unforeseen emergency, or a planned repair or replacement. Water pressure keeps pollutants from entering the underground pipes that bring drinking water to your house or business. When the pressure is lost, it is possible that contaminants could seep into the pipes. 

The notice does not mean that the water is contaminated — it means it is possible for contaminants to enter the pipes and affect drinking water. Until the required bacteriological testing is completed, the city will recommend — as a precaution — boiling tap water before consuming it to kill any potential contaminants or using bottled water.

These advisories are usually localized and small in scale affecting only a few customers who will be notified directly. All Precautionary Boil Water Notices are placed on the city's website. If there is an emergency that affects a large number of customers, we will notify the public in multiple ways, including using our emergency call-out system, CodeRED. 

For more information about Precautionary Boil Water Notices, including public notification, please see our frequently asked questions page.